Return & Refund Policy
Inmotion accepts returns on all unused and unopened items within 7 days of delivery. We are unable to accept refunds on any opened/used Unicycle, Scooter or accessories. When a product is returned, a restocking fee is applied which will be deducted from your total refund amount. All sales are final
Restocking Fee:
Product |
Restocking Fee |
Accessories |
5% of cost of the item |
Inmotion V11/V12/V12HT |
$90 |
Inmotion V8F/V8S |
$50 |
Inmotion V5 |
$20 |
Inmotion Climber/S1 |
$40 |
Inmotion Air pro |
$30 |
Bundles:
If you purchased a Unicycle/Scooter and accessory bundle set and would like to return one or more product(s) from the bundle, we are unable to provide refunds on specific items from the bundle. The entire bundle must be returned to qualify for a refund.
To initiate a refund:
You need to email customers@imscv.com, and we will refund you very fast.
Additional Information:
- You will have to pay for the return shipment to Inmotion
- We recommend using a shipping method with tracking
- Inmotion is not liable for any items damaged/lost in transit to us
- A refund will be processed within 2 business days from receiving the product(s)
- Refunds will be processed back to the original payment method that was used to pay for the order
- If an item is deemed used/ridden, the product will be returned to the sender and no refund will be processed
Company Address:
ROOMS 1318-19, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONGKOK, KOWLOON,HK(Note: Do not return items to the address on the original package or the company address. Please contact customers@imscv.com to get the shipping address.)